Resolution for No Internet Access

I have both the iPhone 6 and iPhone 7+. Ever since the update I have been unable to purchase tickets or setup an account. The message of "no internet connection, unable to reach server" pops up every chance it gets. First I thought it was the new iPhone 7+ and maybe there was a glitch. Tried it on my old iPhone 6, same issue. My BF had no issues with the new app upgrade and it worked for him. I tried everything possible... deleted and reinstalled app. Went to ticket office for assistance, not helpful, already told me everything I knew. Called MBTA, no clue again. Emailed MBTA, still waiting for a response. Finally I gave up and just purchased a hard ticket, which is kind of an inconvenience. I figured it wouldnt hurt, so I made an appointment at Apple and the Geniuses there figured it out. Granted, not a happy resolution but a resolution. In short, if you have an iPhone, you need to go to your settings>general>reset>reset all settings. This is going to start your iPhone from scratch, then download the stupid app again and it should work. We tried it on the iPhone 6 and it gave me the ability to buy tickets. If your phone is not backed up you are going to lose some information such as saved data in certain apps. Hope that helps some of you with the same issue. Happy Commuting!

BostonCommuter1016 about MBTA mTicket, v3.2.3